Phone Verification

Privacy Policy

This Privacy Policy describes how we collect, use, and protect your information when you use our phone verification and order verification platform.

1. Information We Collect

We collect information you provide directly (e.g. account registration, contact forms) and information generated from your use of our services:

  • Account data: name, email address, password (hashed), and billing-related information where applicable.
  • Order and verification data: order references, phone numbers, and call outcomes (e.g. confirmed, failed) that you submit via our API or dashboard for the purpose of verification.
  • Usage data: API usage, call volumes, log data, and similar metrics to operate and improve the service.
  • Technical data: IP address, browser type, and similar data when you use our website or dashboard.

2. How We Use Your Information

We use the information we collect to:

  • Provide, operate, and maintain our verification and API services
  • Process and complete verification calls and related workflows
  • Manage your account, billing, and support requests
  • Send service-related notifications and, with your consent, marketing communications
  • Improve our services, security, and user experience
  • Comply with legal obligations and enforce our terms

3. Data Sharing and Third Parties

We do not sell your personal data. We may share data with:

  • Telephony providers: Phone numbers and call routing data are used to place verification calls as part of the service.
  • Service providers: Hosting, payment processing, email delivery, and analytics, under contracts that protect your data.
  • Legal and safety: When required by law or to protect our rights and users' safety.

4. Data Retention

We retain account and billing data for as long as your account is active and as needed for legal and operational purposes. Call and order verification data are retained in accordance with our system design and your plan; you may request deletion of personal data subject to applicable law.

5. Security

We implement technical and organizational measures to protect your data, including encryption, access controls, and secure APIs. You are responsible for keeping your API keys and account credentials secure.

6. Your Rights

Depending on your location, you may have rights to access, correct, delete, or port your personal data, or to object to or restrict certain processing. Contact us via our Contact page to exercise these rights.

7. Cookies and Tracking

Our website and dashboard may use cookies and similar technologies for authentication, preferences, and analytics. You can adjust browser settings to limit cookies.

8. Children

Our services are not directed to individuals under 18. We do not knowingly collect personal data from children.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will post the updated policy on this page and indicate the effective date. Continued use of our services after changes constitutes acceptance of the updated policy.

10. Contact Us

For privacy-related questions or requests, please contact us via our Contact page.